How to Provide Feedback and Get Technical Support for Website Issues?

Are you having trouble accessing a section of a website, facing difficulties while placing an order, or experiencing technical issues? Don't worry; you're not alone. Many users face such challenges while using websites. However, the good news is that there is always a solution, and website owners are always ready to help their users. In this article, we'll guide you on how to provide feedback and get technical support for website issues.

Understanding Website Technical Issues

Before we dive into the details of how to get technical support, let's first understand the different types of technical issues that users face while using websites. Some of the common technical issues are:

Website Accessibility Issues

Website accessibility issues refer to the challenges faced by users while accessing certain parts of the website. These issues could arise due to several reasons, such as outdated browsers, slow internet connection, or broken links.

Payment and Order Processing Issues

Payment and order processing issues are quite common while shopping online. These issues could arise due to several reasons, such as expired credit cards, technical glitches, or website errors.

Navigation Issues

Navigation issues refer to the challenges faced by users while navigating through the website. These issues could arise due to several reasons, such as broken links, confusing website structure, or outdated website design.

How to Provide Feedback for Website Issues

If you're facing any of the technical issues mentioned above or have any feedback to share, you can always reach out us. Here are some ways to provide feedback for website issues:

Live Chat

We offer a live chat option that allows you to connect with the website's customer support team in real-time. The live chat option is usually available on the website's homepage or on the left bottom corner of your page.

Email

You can always email Old Liquors customer support team with your feedback or issues. Make sure to provide a detailed description of the issue and include relevant screenshots if necessary.

Social Media

You can always reach out to Old Liquors through social media platforms such as Instagram, Twitter or Facebook. Social media platforms allow for quick and easy communication with the Old Liquors' customer support team.