Order By Phone
How to Order by Phone at Oldliquors.com
In today's digital world, online shopping has become the norm, but there are still some customers who prefer to place their orders over the phone. Oldliquors.com offers this option for those who feel more comfortable speaking to a sales representative or simply need some extra help with their purchase. In this article, we will guide you through the process of placing an order by phone at Oldliquors.com.
Introduction
Oldliquors.com is a leading online retailer of rare and vintage spirits, offering an extensive selection of fine wines, whiskies, and other spirits from around the world. While many customers prefer to shop online, the company also offers the option to place orders by phone.
Why Order by Phone at Oldliquors.com
There are several reasons why you might choose to order by phone rather than online. For example:
- You may have questions about a particular product or need help selecting the right product for your needs.
- You may prefer to speak to a sales representative to ensure that your order is processed correctly.
- You may have difficulty using the online ordering system or prefer not to share your personal information online.
Office Hours and Contact Information
Oldliquors.com's office is open Monday to Friday from 9am to 6pm EST If you would like to place an order by phone, please call the following number:
Please note that call charges vary according to service provider. National rates for USA landlines and mobiles apply but call charges for some mobile and other network vary. Please refer to your service provider for more information.
How to Place an Order by Phone
When you call Oldliquors.com to place your order, you will be connected to a sales representative who will assist you with your purchase. Here's what to expect:
- Dial the appropriate phone number for your location and wait for a representative to answer.
- Identify yourself as a customer who wishes to place an order by phone.
- Provide the sales representative with your name, billing and shipping address, and contact information.
- Inform the representative of the products you would like to purchase, including the name, quantity, and any specific details about the product that you may have.
- Confirm the price and total cost of your order, including any applicable taxes and shipping fees.
- Provide payment information and confirm the payment method.
- Verify the accuracy of the order details and confirm your order.
Payment Methods
Oldliquors.com accepts several payment methods for orders placed by phone, including:
- Credit or Debit Card: We accept most major credit and debit cards, including Visa, Mastercard, and American Express. Please have your card details ready when placing your order by phone.
- Bank Transfer: If you prefer to pay by bank transfer, please contact our customer service team for further instructions.
- PayPal: We also accept PayPal for orders placed by phone.
Order Confirmation and Shipping
After placing your order by phone, you will receive an email confirmation with the details of your order, including the products ordered, the total cost, and the expected delivery date. Orders are typically shipped within 5-10 business days of receipt.
Customer Service and Returns
If you have any questions or concerns about your order, our customer service team is available to assist you. We also offer a hassle-free returns policy for products that do not meet your expectations. Please contact our customer service team for further details.
Conclusion
Placing an order by phone at Oldliquors.com is a simple and convenient option for customers who prefer to speak to a sales representative or need some extra help with their purchase. With our extensive selection of rare and vintage spirits, competitive pricing, and excellent customer service, we are committed to providing a superior shopping experience for all of our customers.
FAQs
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Is it safe to provide my personal information over the phone when placing an order? Yes, we take the privacy and security of our customers' information very seriously. All information provided is kept confidential and secure.
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How long does it take to process an order placed by phone? Orders are typically processed within 24 hours of receipt, and shipped within 5-10 business days.
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What should I do if I have questions about a product or need help selecting the right product for my needs? Our sales representatives are available to assist you with any questions or concerns you may have about our products.
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What payment methods do you accept for orders placed by phone? We accept most major credit and debit cards, bank transfers, and PayPal for orders placed by phone.
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What is your returns policy for products that do not meet my expectations? We offer a hassle-free returns policy for products that do not meet your expectations. Please contact our customer service team for further details.
